VAPI configuration

The VAPI agent editor supports configuration for the model, voice and transcriber, together with call plans such as voicemail detection, endpointing, analysis, artifacts and monitoring. Optional plans can be left unset.

Advanced plans use JSON controls. Smart endpointing supports a provider plan and the legacy smartEndpointingEnabled boolean or "livekit" selector. Analysis can include named structuredDataMultiPlan entries and outcomeIds. Server settings can include a credential ID, encrypted paths and a retry backoff plan.

Existing voice settings, including the 11labs provider, are preserved. Missing required settings use OpenAI gpt-4o, OpenAI alloy and Deepgram nova-2; explicitly supplied complete voice settings are not replaced.

Tool references belong in model.toolIds. Existing Google, Slack and GoHighLevel tool choices remain available; their internal names are translated into VAPI's API names when a tool is deployed.